Harnessing Mobility Management to Increase Employee Productivity

Introduction to mobility

Business ecosystems around the world are going through a metamorphosis in terms of connectivity. It is the perfect lubricant for business processes, which helps in assimilating information in the most streamline manner. With the germination of IoT, there has been a quantum leap in the abilities of organizations, to do business in the most farthest of geographic locations. This leaves plenty of room for new and relevant technology absorption. This is where enterprise mobility management chips in with its awesome leverage of connectivity throughout all the business verticals and associated marketplaces. However, larger operational playground leaves the organization venerable to malicious IT attacks. That is why choosing the most potent mobility management service and technology partner is crucial for business growth. The benefit of mobility far outweighs the chance of risk, if managed professionally. Enterprise mobility solutions empower organizations to use personal mobile devices for official use, in the most secured manner. This directly saves IT support and maintenance cost for organizations, in addition to an increased rate of real time data exchange.

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Need for mobility management services

A good enterprise mobility management services aims to manage and analyze the application content on the mobile devices of employees.  Business observers and industry experts have time and again stressed that future belongs to those, who can mobilize business applications, which in turn increase productivity.  Hence, today mobile devices have become the preferred choice of accessing business information.  However, with every addition of new devices like laptop, cell phones or tablets to the organizations mobility network there increases the risk of security breach. As an example, we can highlight the fact that; employees will bring their personal devices along with their preferred network operator, through which wireless hotspots can be created. Thus organizations IT policies should be framed in such a fashion that even these ad hoc networks can be secured and monitored.

It is important to have a strategic mobility implementation road map, which would optimally manage the IT resources and bring down the cost of ownership. Enterprise mobility management (EMM) has four basic dimensions to it, which organizations must choose and apply according to its IT policies. The four dimensions of EMM are management of the connected devices, management of the application, management of   the content and lastly effective implementation of  BYOD (bring your own device policy). Many organizations have implemented BYOD policy to enhance the work speed and comfort of their employees. Under this policy employees are allowed to use their personal mobile devices for organizational purpose, after being configured. This creates a dynamic environment, where real time data exchange takes place. Any important business information can be broadcasted, through the interconnected mobile devices in a secured manner. It has to be noted here, that each business model is unique to the other, therefore requires different mobile enablement.

Let us have a look at the four dimensions one by one, briefly.

Mobile device management (MDM)

It is about establishing control over the mobile device in the most secured manner. It is necessary to configure the device properly and align the same with organizations IT security policy. Features like remote data wipe are a must have, which empowers them to delete or alter data in the device in case it is misplaced or lost. Other capabilities of a good MDM solution is a clean enterprise network integration along with capability of blacklisting of apps.

BYOD (Bring your own device)-

This is a concept which allows employees to bring their own mobile gadgets and network to workplace for official use. Organizational official software or applications can be installed in the personal devices. This policy is created to increase work life balance from employees and get maximum productivity.

Mobile content and application management (MCM &MAM)–

These are analogous to any bank locker, where the organizations can safely store and retrieve their classified data. A good MCM & MAM, incorporate the best data sharing and protection practices along with content authorization rights. It should be able to sync content between the device and the server in the most efficient manner.

A good enterprise mobility management solution must be able to churn out real time reports, which will help organizations review their mobile strategies, time to time. Push notifications, prompting version update of the installed apps are necessary, which your technology partner should advise you. There has been a steep rise in the B2C mobile apps in the field of banking, payment transfers, and supply chain, which calls for an advance EMM solution, where data authentication, authorization and analytics plays a crucial role.

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About the Author: Jonathan Miller

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